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Terms and Conditions

Last updated: 24 August 2026

These Terms and Conditions (“Terms”) apply to your use of the On The Nose Punting website, subscription services, racing tips, analysis, content and related services.

Please read these Terms carefully before purchasing a subscription for our Services.

By purchasing a subscription or using our Services, you agree to be bound by these Terms.

1. About Us

1.1

These Services are provided by On The Nose Punting (“On The Nose Punting”, “we”, “us” or “our”).

1.2

Our website is:

www.onthenosepunting.com.au

1.3

Our contact details are provided within this page and through our official discord.

1.4

If you have a question, complaint or concern about your subscription or the Services, please contact us using the email support@onthenosepunting.com.au or for a much faster response we recommend messaging @support within our discord OnTheNosePunting.

2. Definitions

For these Terms:

“Account” means the discord account or membership associated with your subscription.

“Billing Period” means the period for which you have purchased a subscription, such as one week, one month or one year.

“Content” means tips, selections, analysis, commentary, statistics, videos, images, written material, audio, messages and other material supplied by us.

“Subscription” means a recurring paid subscription to access the Services.

“Services” means the racing tips, analysis, information, Content, community access and other services provided by On The Nose Punting.

“Website” means www.onthenosepunting.com.au and any associated webpages operated by us.

3. Acceptance of These Terms

3.1

By subscribing to or using the Services, you confirm that you have read and agree to these Terms.

3.2

If you do not agree with these Terms, you must not purchase or use the Services.

3.3

You must be at least 18 years old to purchase or use the Services.

3.4

By purchasing a Subscription, you confirm that:

  • you are at least 18 years old;
  • the information you provide is accurate;
  • you are legally permitted to use the Services; and
  • you will comply with all applicable laws.

3.5

If we reasonably believe that you are under 18 or are otherwise not legally permitted to use the Services, we may suspend or terminate your access.

4. Our Services

4.1

On The Nose Punting provides horse-racing information, analysis, tips, selections and related entertainment services.

4.2

Depending on the Subscription or product purchased, the Services may include:

  • horse-racing tips;
  • selections and recommendations;
  • racing analysis;
  • statistics and information;
  • staking or betting-related commentary;
  • access to private online communities;
  • access to Discord channels;
  • videos or other media;
  • educational or informational material; and
  • other racing-related Content.

4.3

The particular Services included with your Subscription will be described on the Website at the time you purchase. If services are not described at the time of your purchase they will default to the above mentioned services 4.2

4.4

We may make reasonable changes to the way Services are delivered, including changes to platforms, communication channels, Website features and Content formats.

4.5

We will not use this clause to remove rights you have under applicable Australian law.

5. Racing Tips and Information

5.1

Our tips, selections, opinions, analysis and predictions are provided for informational and entertainment purposes only.

5.2

Our Services do not constitute:

  • financial advice;
  • investment advice;
  • personal financial advice;
  • legal advice;
  • tax advice; or
  • a guarantee of betting or investment performance.

5.3

Horse racing involves uncertainty and financial risk.

No tip, selection, prediction or analysis can guarantee a particular outcome.

5.4

We do not guarantee:

  • that a horse will win;
  • that a selection will place;
  • that a bet will be profitable;
  • that you will make money;
  • that you will recover money wagered;
  • that historical results will be repeated; or
  • that any particular level of betting return will be achieved.

5.5

Past performance is not necessarily indicative of future performance.

5.6

You are responsible for deciding whether to place any wager and how much, if anything, you choose to wager.

5.7

You should only gamble with money you can afford to lose.

6. Betting and Bookmakers

6.1

On The Nose Punting does not operate a bookmaker or wagering service.

6.2

We do not accept bets on behalf of customers.

6.3

We do not hold customer wagering funds.

6.4

You are responsible for having your own account with any bookmaker or wagering provider you choose to use.

6.5

You are responsible for complying with the terms, conditions, age requirements and responsible gambling requirements of your chosen bookmaker or wagering provider.

6.6

We are not responsible for:

  • bookmaker account restrictions;
  • bookmaker errors;
  • rejected bets;
  • betting limits;
  • changes to odds;
  • unavailable markets;
  • bookmaker outages;
  • bookmaker settlements; or
  • losses resulting from your use of a bookmaker.

7. Subscription Plans

7.1

We may offer different Subscription plans.

The Subscription plans currently advertised may include:

Weekly Subscription — $20 AUD per week

Monthly Subscription — $70 AUD per month

Yearly Subscription — $700 AUD per year

7.2

The price and Billing Period applicable to you will be clearly displayed before you complete your purchase.

7.3

A Subscription automatically renews at the end of each Billing Period unless cancelled before the next renewal.

7.4

Subscriptions renew according to their original Billing Period.

For example:

  • a weekly Subscription renews every week;
  • a monthly Subscription renews every month; and
  • a yearly Subscription renews every year.

7.5

By purchasing a Subscription, you authorise our payment provider to charge your nominated payment method for the applicable renewal fee.

7.6

Your Subscription will continue to renew until you cancel it.

8. Payments

8.1

All prices are displayed in Australian dollars unless expressly stated otherwise.

8.2

Payments may be processed by third-party payment providers, including Stripe.

8.3

We do not have access to or store your complete payment card details.

8.4

You are responsible for ensuring that your payment information is accurate and that sufficient funds are available when a payment is due.

8.5

If a payment fails, we may:

  • attempt the payment again;
  • contact you regarding the failed payment;
  • temporarily suspend access; or
  • cancel the Subscription if the outstanding payment remains unpaid.

8.6

Suspending access for a failed payment does not automatically cancel the Subscription. Money may be attempted to be taken again. If this does not occur and you have been removed from premium please resubscribe if you wish to continue.

9. Price Changes

9.1

We may change Subscription prices from time to time.

9.2

If we increase the price of an existing Subscription, we will provide reasonable advance notice before the new price is first charged.

9.3

You may cancel your Subscription before the new price takes effect.

9.4

If you cancel before the price increase takes effect, you will not be charged the increased price.

9.5

A price change will not retrospectively change the price of a Billing Period that you have already paid for.

10. Cancellation

10.1

You may cancel your Subscription at any time.

10.2

Cancellation will stop future automatic renewals.

10.3

Unless otherwise required by law or agreed by us, your access will continue until the end of the Billing Period that you have already paid for.

10.4

You will not be charged for another Billing Period after your cancellation has taken effect.

10.5

You do not need to provide a reason for cancelling.

10.6

Cancellation does not require seven days’ written notice.

10.7

If the normal cancellation method is unavailable, you may contact us through our official support channels (Discord, Email) and request cancellation.

10.8

Where you contact us to cancel, we will use reasonable efforts to process the cancellation promptly. Please use www.onthenosepunting.com.au/manage for a simpler and faster process of cancellation.

10.9

You should retain confirmation of your cancellation for your records.

11. Refunds

11.1

Cancelling a Subscription does not ordinarily result in a refund of amounts already paid for the current Billing Period.

11.2

This means that if you cancel halfway through a monthly Subscription, your access will ordinarily continue until the end of the month you have already paid for, but the unused portion will not ordinarily be refunded.

11.3

Nothing in these Terms excludes or limits any refund right you may have under the Australian Consumer Law or another applicable law.

11.4

If we are legally required to provide a refund, we will provide the applicable refund.

11.5

We may also provide a discretionary refund or credit in circumstances where we consider it appropriate.

11.6

A discretionary refund or credit does not create an obligation to provide the same refund or credit in future circumstances.

12. Consumer Guarantees

12.1

Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot legally be excluded, restricted or modified.

12.2

If the Australian Consumer Law applies to your purchase, you may have rights and remedies in addition to those set out in these Terms.

12.3

Where a problem with the Services gives you a remedy under applicable law, we will provide the remedy required by law.

12.4

If you believe there is a problem with the Services, please contact us and provide details of the issue so that we can investigate it.

13. Account and Access

13.1

Where access to the Services requires an Account, you are responsible for keeping your login details secure.

13.2

You must not share your Account or subscription access with another person unless we have expressly authorised this.

13.3

You must notify us if you reasonably believe that someone else has obtained unauthorised access to your Account.

13.4

We may take reasonable security measures, including suspending access, if we reasonably suspect unauthorised use.

13.5

You remain responsible for activity carried out through your Account unless you can demonstrate that the activity occurred without your authorisation and despite you taking reasonable steps to protect your Account.

14. Discord and Third-Party Platforms

14.1

Some Services may be delivered through Discord or another third-party platform.

14.2

Your use of those platforms is also subject to the platform’s own terms and policies.

14.3

We may change the platform through which Services are delivered where reasonably necessary.

14.4

If a third-party platform experiences an outage or technical problem, we will use reasonable efforts to restore access or provide an alternative method of delivering the affected Services where reasonably practicable.

14.5

We are not responsible for matters solely caused by a third-party platform and outside our reasonable control, subject to your rights under applicable law.

15. Permitted Use of Content

15.1

Your Subscription gives you a personal, limited, non-exclusive and non-transferable right to access and use the Content during your active Subscription.

15.2

You must not, without our written permission:

  • copy substantial portions of our Content;
  • reproduce our Content for commercial purposes;
  • sell our Content;
  • resell access to our Services;
  • publish subscriber-only Content publicly;
  • distribute subscriber-only Content to non-subscribers;
  • operate a competing service using our Content; or
  • use automated systems to scrape or collect our Content.

15.3

You may use information supplied through the Services for your own personal decision-making.

15.4

You must not represent our tips, analysis or Content as your own.

16. Intellectual Property

16.1

All intellectual property rights in the Website and our Content belong to us or our licensors unless otherwise stated.

16.2

Purchasing a Subscription does not transfer ownership of any intellectual property to you.

16.3

Nothing in these Terms prevents you from exercising rights that cannot legally be excluded under applicable law.

17. Prohibited Conduct

You must not use the Services to:

  • engage in unlawful activity;
  • commit fraud;
  • impersonate another person;
  • distribute malicious software;
  • interfere with the Website or Services;
  • attempt to gain unauthorised access to systems;
  • harass or threaten our staff or community members;
  • abuse our support staff;
  • distribute our subscriber-only Content without permission;
  • circumvent subscription or access controls; or
  • otherwise misuse the Services.

18. Suspension and Termination by Us

18.1

We may suspend or terminate your access if we reasonably believe that you have materially breached these Terms. We reserve the right to terminate to your access to our services without providing evidence on any suspected breach.

18.2

Where reasonably practicable, we will give you an opportunity to remedy a breach before terminating your access.

18.3

We may suspend or terminate access immediately where reasonably necessary because of:

  • fraud;
  • unlawful conduct;
  • serious abuse or harassment;
  • unauthorised distribution of our Content;
  • attempts to compromise our systems;
  • serious security concerns; or
  • a legal or regulatory requirement.

18.4

If we terminate your Subscription because you have materially breached these Terms, you will generally not be entitled to a refund for Services already supplied, subject to any rights you have under applicable law.

18.5

If we terminate a paid Subscription for reasons unrelated to your breach, we will provide any refund or other remedy required by applicable law.

19. Discontinuation of the Service

19.1

We may permanently discontinue a Service.

19.2

If we permanently discontinue a paid Subscription before the end of a period you have already paid for, we will provide an appropriate remedy where required by law.

19.3

Depending on the circumstances, this may include:

  • continuing access until the end of the paid period;
  • transferring you to an equivalent Service;
  • extending your access; or
  • providing a refund for the affected unused period.

20. Service Availability

20.1

We aim to provide the Services with reasonable care and skill.

20.2

We do not guarantee that the Website or Services will always be:

  • available;
  • uninterrupted;
  • error-free;
  • secure; or
  • compatible with every device or internet connection.

20.3

Temporary interruptions may occur because of:

  • maintenance;
  • technical issues;
  • internet outages;
  • third-party platform outages;
  • cyber-security incidents;
  • telecommunications failures;
  • severe weather;
  • government action;
  • changes in law; or
  • other events outside our reasonable control.

20.4

Where reasonably practicable, we will take reasonable steps to restore affected Services.

21. Force Majeure

21.1

We are not responsible for delays or failures caused by circumstances beyond our reasonable control.

21.2

Examples may include natural disasters, major technology failures, telecommunications outages, cyber-attacks, government action, industrial disputes, war, civil unrest or other events that could not reasonably have been prevented.

21.3

This clause does not remove any rights or remedies that cannot legally be excluded.

22. Limitation of Liability

22.1

To the maximum extent permitted by law, we are not responsible for losses arising solely from:

  • the outcome of a horse race;
  • your decision to place a wager;
  • your decision not to place a wager;
  • bookmaker decisions;
  • bookmaker account restrictions;
  • changes in odds;
  • unavailable betting markets; or
  • wagering losses.

22.2

We do not guarantee that the Services will result in a profit or financial return.

22.3

Nothing in these Terms excludes liability where doing so would be unlawful.

22.4

Nothing in these Terms excludes liability for:

  • fraud;
  • wilful misconduct;
  • death or personal injury caused by negligence where liability cannot lawfully be excluded;
  • breach of consumer guarantees that cannot legally be excluded; or
  • any other liability that cannot legally be excluded.

22.5

Where applicable law permits us to limit liability, our liability will be limited to the maximum extent permitted by that law.

22.6

Where the law permits a supplier of services to choose between supplying the services again or paying the cost of having them supplied again, our liability may be limited accordingly.

22.7

Nothing in this clause affects your statutory rights.

23. Indemnity

23.1

To the extent permitted by law, you agree to indemnify us against reasonable losses, claims and expenses arising directly from your:

  • material breach of these Terms;
  • unlawful use of the Services;
  • fraud;
  • intentional misconduct; or
  • unauthorised commercial use or distribution of our Content.

23.2

This indemnity does not apply to the extent that the loss was caused by our own unlawful conduct, negligence or breach of these Terms.

24. Complaints and Disputes

24.1

If you have a complaint, please contact us through the support details provided within these terms and conditions.

24.2

Please provide sufficient information for us to understand and investigate your complaint.

24.3

We will make reasonable efforts to investigate complaints and respond within a reasonable period.

24.4

If we cannot resolve the matter directly, either party may seek assistance from an appropriate dispute-resolution body or pursue any rights available under applicable law.

24.5

Nothing in this clause prevents you from contacting a regulator, consumer protection authority or other government body.

24.6

Nothing in this clause prevents either party from seeking urgent legal relief where necessary.

25. Responsible Gambling

25.1

Gambling involves risk and can result in financial loss.

25.2

Our Services are intended only for people who are legally permitted to gamble.

25.3

You should only gamble money that you can afford to lose.

25.4

You should consider setting yourself appropriate limits on the amount and frequency of your gambling.

25.5

Our Services are not intended to encourage you to chase losses or gamble beyond your means.

25.6

If gambling is causing problems for you, we encourage you to seek appropriate professional or government support.

25.7

We may update our responsible gambling information from time to time to reflect applicable laws and available support services.

26. Privacy

26.1

We collect and handle personal information in accordance with our Privacy Policy.

26.2

Personal information may include information required to provide your Subscription, process payments, provide customer support and operate our Website.

26.3

We may use third-party service providers to help us operate the Services.

These may include payment processors, hosting providers, communication platforms and other technology providers.

26.4

Some third-party providers may store or process information outside Australia.

26.5

Further information about how we collect, use and protect personal information is provided in our Privacy Policy.

27. Marketing and Communications

27.1

If you provide your contact details, we may contact you regarding your Account, Subscription, payments, service updates or customer support.

27.2

Where required by law, we will obtain appropriate consent before sending marketing communications.

27.3

You may unsubscribe from marketing communications using the unsubscribe mechanism provided in the relevant communication.

27.4

Unsubscribing from marketing communications does not necessarily stop essential communications relating to your Account or Subscription.

28. Changes to These Terms

28.1

We may update these Terms from time to time.

28.2

The updated Terms will be published on the Website with a new “Last updated” date.

28.3

If we make a material change that adversely affects an existing Subscription, we will provide reasonable notice where practicable.

28.4

If a change gives you a legal right to cancel, obtain a refund or exercise another remedy, that right will continue to apply.

28.5

We will not rely on a change to these Terms to remove a right that cannot legally be removed.

29. Website Content and Errors

29.1

We aim to keep information on the Website accurate and current.

29.2

Occasionally, the Website may contain typographical errors, outdated information or technical errors.

29.3

If we identify an error affecting pricing, Subscription information or another material part of the purchasing process, we will take reasonable steps to correct it.

29.4

If you have already entered into a contract with us, nothing in this clause removes rights that you have under applicable law.

30. Links to Other Websites

30.1

Our Website may contain links to third-party websites or services.

30.2

Those websites are operated independently of us and may have their own terms and privacy policies.

30.3

We are not responsible for third-party websites except to the extent required by law.

31. No Waiver

31.1

If we do not immediately enforce a provision of these Terms, that does not mean that we have waived our right to enforce it later.

32. Severability

32.1

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be read down or removed to the minimum extent necessary.

32.2

The remaining provisions will continue to operate.

33. Entire Agreement

33.1

These Terms, together with the applicable Subscription details and our Privacy Policy, form the agreement between you and us regarding your use of the Services.

33.2

Nothing in this clause excludes any term, guarantee, right or remedy that is implied by law and cannot legally be excluded.

34. Governing Law

34.1

These Terms are governed by the laws of New South Wales, Australia.

34.2

Subject to applicable consumer rights, the courts of New South Wales have jurisdiction in relation to disputes arising from these Terms.

34.3

Nothing in this clause prevents a consumer from exercising a right or bringing a claim in another jurisdiction where applicable law gives them that right.

35. Contact Us

If you have questions about these Terms, your Subscription, payments, cancellation or the Services, please contact us through the support channels listed on our Website.

Website: www.onthenosepunting.com.au

Support: support@onthenosepunting.com.au

Discord: Username: OnTheNosePunting - official userID: 1445676125635219518

We strongly recommend contacting the official support account, please be aware people can impersonate us or our members. Please refer to the official userID supplied above to check if you are speaking to the official support account.

Important Information

Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies that cannot legally be excluded, restricted or modified under Australian law.

If any provision of these Terms conflicts with a mandatory requirement of applicable law, the mandatory legal requirement will prevail.

End of Terms and Conditions

Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, log in with Discord, or purchase a subscription through Stripe.

By using our website or providing your personal information, you agree to the collection and use of your information as described in this policy. If you do not agree, you should not provide your personal information, although this may limit your ability to use some features or services.

1. What personal information we collect

We may collect the following types of information:

- Discord account information provided through Discord OAuth, such as your Discord user ID, username, and server membership information
- Information needed to link your Discord account to your Stripe subscription, such as your Discord user ID and Stripe customer ID
- Subscription information from Stripe, such as whether your subscription is active, trialling, cancelled, or otherwise changed
- Information needed to grant, remove, or verify Discord roles based on your subscription
- Server-side session data used to keep you logged in
- Session cookies and OAuth-related cookies
- Technical information automatically processed when you access the website, such as IP address, browser information, request logs, and security-related metadata

Payment details are processed by Stripe. We do not directly store full credit card numbers. We may store or access Stripe identifiers and subscription information needed to provide subscription-based Discord access.

We receive limited account and subscription information from Discord and Stripe where needed to provide login, checkout, billing portal access, and Discord role access.

2. How we collect information

We collect personal information when you:

- Log in using Discord
- Start a subscription checkout through Stripe
- Open the Stripe billing portal through our website
- Access pages on our website
- Join or interact with the relevant Discord server
- Have subscription changes reported to us by Stripe, such as subscription creation, update, or cancellation

We may also process technical information automatically for security, session handling, diagnostics, and normal website operation.

3. How we use your information

We use your personal information to:

- Provide access to our website and subscription-based Discord features
- Let you log in using Discord
- Start Stripe checkout sessions
- Redirect you to the Stripe billing portal
- Check subscription status through Stripe
- Grant, remove, or verify Discord roles based on subscription status
- Keep you logged in using server-side sessions
- Prevent duplicate or invalid subscription flows
- Process subscription lifecycle events reported by Stripe
- Communicate with you about your account or enquiries
- Meet legal and regulatory obligations
- Prevent fraud, disputes, abuse, or misuse of our services
- Diagnose errors, security issues, or service problems

We do not directly process card payments ourselves. Stripe handles payment collection and billing details.

4. Discord access and roles

If you connect through Discord or purchase a subscription, we may check whether your Discord account is in the relevant server and may automatically grant or remove Discord roles based on your subscription status.

We store the identifiers needed to link your Discord account to your Stripe subscription. This may include your Discord user ID and Stripe customer ID.

5. Disclosure of personal information

We may share your personal information with:

- Service providers who help operate the website and subscription service, including hosting providers, Discord, Stripe, and technical infrastructure providers
- Discord, where needed to verify server membership and assign or remove roles
- Stripe, where needed to create checkout sessions, create or identify customers, provide billing portal access, and receive subscription status updates
- Employees, contractors, and related business entities
- Professional advisors, such as legal or accounting services
- Regulators, courts, or law enforcement where required by law
- Any organisation that acquires or merges with our business

Some of these service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected.

We do not sell or rent your personal information. We will only share it where necessary for business operations, legal compliance, or with your consent.

6. Cookies and tracking technologies

We use cookies and similar technologies to:

- Maintain login sessions
- Support Discord OAuth security
- Improve website functionality
- Remember user preferences where applicable
- Support security, diagnostics, and normal website operation

We use session cookies, including cookies for login sessions and Discord OAuth state. These cookies may identify your session but do not themselves contain your full account or payment details.

You can disable cookies through your browser settings, but some website features may not function properly.

7. Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.

Security measures may include:

- Secure servers and encrypted connections for website access, Discord login redirects, Stripe checkout, and Stripe billing portal redirects
- Server-side session storage
- Access controls
- Administrative and technical safeguards

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your rights and choices

You have the right to:

- Access the personal information we hold about you, in certain circumstances
- Request corrections to inaccurate or outdated information
- Restrict or withdraw consent for certain uses of your information, where applicable
- Request deletion of personal information, where applicable and subject to legal or operational retention requirements

You may contact us to make any of these requests.

9. Marketing communications

We do not currently send marketing communications through this service.

If this changes, we will only send marketing where permitted by law and will provide a way to opt out.

10. Data retention and accuracy

We take reasonable steps to ensure your information is accurate, complete, and up to date. You are encouraged to notify us if your details change.

Server-side login session data is temporary and expires automatically. Session cookies are configured with an expiry period.

Subscription linkage data, such as Discord user ID and Stripe customer ID, may be retained while needed to provide Discord access, handle subscription issues, prevent fraud or abuse, comply with legal obligations, resolve disputes, or enforce agreements.

We may retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

11. Overseas storage and transfers

Your personal information may be stored or processed outside Australia by our service providers, including Discord, Stripe, hosting providers, and technical infrastructure providers.

Where this occurs, we take reasonable steps to ensure your data is handled securely and in accordance with applicable privacy standards.

12. Links to other websites

Our website may contain links to external sites, including Discord and Stripe. We are not responsible for the privacy practices or content of those websites, and this Privacy Policy does not apply to them.

13. Complaints

If you believe we have mishandled your personal information or breached privacy laws, you can contact us to lodge a complaint.

We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the relevant privacy authority in your jurisdiction, such as the Office of the Australian Information Commissioner in Australia.

14. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will take effect once published on our website. Continued use of our website indicates acceptance of the updated policy.